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call logs
asked in Developers
Accessing Ringcentral detailed call log using azure data factory?Hi, has anyone had any success copying data from the detailed call log using azure data factory? I am finding very littl...
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Jan 19, 2024 at 10:07am
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asked in Users
Setting up site managerHow can I create a user that has the ability to check voicemails and view call logs of all users that belong to a site?...
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Jan 5, 2024 at 2:07pm
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1
Answer
asked in Developers
Call Log returning only type:fax logsI making call log request using JWT token i think its tied to only one extension hence returning only fax logs.please su...
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Jan 2, 2024 at 6:46am
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1
Answer
asked in Developers
Best practices for syncing calls into external systemHey, guys.I have just recently started working with Ringcentral platform and Ringcentral API in particular. The Develope...
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Dec 28, 2023 at 7:51am
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asked in Developers
Needs Advice on List User Call Records APIHello Ring Central Community,I am very new to getting data via API but I do have a working script that successfully retr...
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Nov 28, 2023 at 11:32am
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1
Answer
asked in Developers
TAS-106 - Operation is not allowedwhen we hit the answer call party API we are getting the error. we got this suggestion from your end but we didn't g...
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Nov 2, 2023 at 4:46am
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1
Answer
asked in Developers
Start Time of Call Log Record Doesn't Line Up with any Event Time of Telephony Session Event for Same CallHello all and apologies for the long title. Hopefully it aptly describes my question but I will elaborate further.My com...
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Oct 31, 2023 at 9:04am
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1
Answer
asked in Users
Action Result Definitions in Call Log.What does the "stopped" action result in Ringcentral call log mean?In the call log report, I show the same num...
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Oct 22, 2023 at 6:00pm
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Answers
asked in Users
Can a secondary disposition tab be linked to the first level disposition tab?We would like to have a secondary disposition tab linked to the level one disposition tab when a call ends. The idea is ...
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Oct 3, 2023 at 9:41am
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asked in Users
Troubleshoot "Not Connected" Outbound CallsThe Detailed Call Log for a particular user is averaging a higher percentage of "Not Connected" calls than oth...
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Sep 27, 2023 at 12:57pm
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